FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions

How Many Characters Can I Send per SMS
SMS.to supports the standard 160 characters for a single SMS part. And up to 70 characters if using Unicode. This standard length includes spaces and specia...
Long Codes vs. Short Codes
SMS.to platform supports both Long Codes and Short Codes. We also provide an option to connect a toll free number on our platform.  SMS.to rent diffe...
How to Check SMS Logs & Status
Customers can check the status of their SMS campaigns. Reports will show the following status:  Status Definition  Status Description DELIVERED SM...
How many messages can be delivered at what speed?
We are constantly improving our system and scaling our infrastructure dynamically based on the current consumption of our customer base. If you have any...
How to convert UNIX Timestamp to Date in Excel
For example when a campaign is scheduled, we internally save the timestamp of it's scheduled time in Unix time format and not in the format, which is e...
What is a Sender ID?
Sender ID definition A sender ID is an alphanumeric string, that can be used as the "from" address for SMS text messages that are sent. A charact...
How to Check SMS Logs & Delivery Status in the Message Log
Users can check the status of their SMS campaigns. Reports will show the following status:  Status Definition  Status Description DELIVERED SMS.to...
Service Restrictions on SMS Content
Restrictions on SMS Content  Each country might have other restrictions on content and requirements. SMS.to support and sales representative might requi...
Do You Support Unicode?
Yes, SMS.to supports Unicode characters. However, using unicode content can impact the character limit of each SMS part as described in How Many Characters ...
How to receive incoming SMS from a rented number (2way)?
Please refer to: Inbound message callbacks/webhooks You will automatically receive a callback on the provided URL whenever you receive an incoming SMS m...