FAQ

FAQ

SMS.to Sign-up Process
Why is my account still in pending approval status after signing up?  All users who sign-up to SMS.to platform will be required to verify their phone nu...
What kind of SMS Can I Send in the Platform
Once you sign up to SMS.to platform, here are the features you can use for your SMS campaigns.  1. Marketing SMS  Bulk SMS or SMS Blast SMS Broadc...
How Many Characters Can I Send per SMS
SMS.to supports the standard 160 characters for a single SMS. And up to 70 characters if using Unicode. This standard length includes spaces and special cha...
Payment Options
We provide the following payment options for you in order to add funds to your account:  Bank transfer        - processing time is usually 1-3 days dep...
Long Codes vs. Short Codes
SMS.to platform supports both Long Codes and Short Codes. We also provide an option to connect a toll free number on our platform.  SMS.to rent diffe...
How Many SMS Can be Delivered at What Speed
SMS.to platform can support over 300 SMS per second and has infinite scalability depending on customers needs. The typical throughput per country is 10/sec ...
Do you charge for non-delivered SMS
SMS.to partners with different carriers and network providers. These providers charge per submitted SMS message. All submitted messages from SMS.to platform...
What is a Sender ID?
Sender ID definition A sender ID is an 11-character, alphanumeric string, that can be used as the "from" address for SMS text messages that ar...
SMS API
Users have the option to use and integrate our SMS API to implement SMS notifications, OTP, Reminders, 2FA (2 Factor Authentication) in their workflows. SMS...
Service Restrictions on SMS Content
Restrictions on SMS Content  Each country might have other restrictions on content and requirements. SMS.to support and sales representative might requi...